Privacy Policy

Welcome to Mod Pizza ("we," "us," "our," or the "Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modpizza-cafe.rest, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all information collected through our website, online ordering platform, mobile applications (if applicable), email communications, and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. About Us

Mod Pizza operates as a food service business in the United States. Our contact details for all privacy-related inquiries are as follows:

2. Applicable Laws and Legal Framework

As a business operating in the United States, we comply with all applicable federal and state privacy laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act), which governs unfair or deceptive acts and practices, including privacy and data security.
• The California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), which grant California residents specific rights over their personal data.
• The CAN-SPAM Act, which governs commercial email communications.
• The Children's Online Privacy Protection Act (COPPA), which governs the collection of data from children under the age of 13.
• Any other applicable state or federal privacy statutes relevant to the jurisdiction of the user.

Where applicable, we also recognize evolving state privacy laws, including those of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states that have enacted comprehensive consumer data privacy legislation.

3. Information We Collect

We collect information that you voluntarily provide to us, information that is automatically collected when you use our Services, and information from third-party sources. The categories of information we collect are described in detail below.

3.1 Personal Information You Provide Directly

When you interact with us, you may provide us with the following types of personal information:

• Identity Information: Full name, username or alias, date of birth, and similar identifiers.
• Contact Information: Email address, postal address (for delivery purposes), telephone number, and other contact details.
• Account Credentials: Username, password, security questions, and authentication data if you create an account with us.
• Order and Transaction Information: Details of food items ordered, customization preferences, delivery address, order history, and transaction records.
• Payment Information: Credit card numbers, debit card details, billing address, and other financial information necessary to process your payment. Note: full payment card numbers are not stored on our servers; they are processed through secure, third-party payment processors.
• Communication Data: Information you provide when you contact us for customer support, submit feedback, complete surveys, or otherwise communicate with us.
• Marketing Preferences: Your preferences for receiving marketing communications from us and our partners.

3.2 Information Collected Automatically

When you access or use our website and Services, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, hardware identifiers, screen resolution, language settings, and mobile device identifiers.
• Log Data: IP address, access times and dates, pages viewed, time spent on pages, referring URLs, and other diagnostic data.
• Location Data: General geographic location inferred from your IP address, or precise GPS-based location if you grant permission through a mobile application.
• Usage Data: Information about how you interact with our website, such as links clicked, menus explored, items added to the cart, and navigation paths.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, local storage, and similar tracking technologies. See Section 8 for more details about our cookie practices.

3.3 Information From Third-Party Sources

We may receive information about you from third parties, including:

• Social Media Platforms: If you log in to our Services using a social media account (such as Google or Facebook), we may receive profile information from those platforms, such as your name, email address, and profile picture, subject to your privacy settings on those platforms.
• Analytics Providers: Third-party analytics services that provide aggregated data about how users interact with our website.
• Marketing Partners: Marketing and advertising partners who may share information about your interests or demographic profile.
• Payment Processors: Confirmation of payment transactions processed through third-party financial service providers.
• Delivery Partners: If you use a third-party delivery service associated with our restaurant, that partner may share order and delivery confirmation information with us.

4. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. Specifically, we use your personal information to:

4.1 Service Provision

• Process and fulfill food orders, including delivery or pickup coordination.
• Create and manage your account on our platform.
• Process payments and send transaction confirmations and receipts.
• Provide customer support, respond to inquiries, and resolve disputes.
• Manage loyalty programs, rewards points, and promotional offers you have enrolled in.

4.2 Personalization and Improvement

• Remember your food preferences and order history to streamline future orders.
• Tailor the content, menu recommendations, and promotional offers we display to you.
• Analyze how users interact with our website and services to improve functionality, design, and user experience.

4.3 Marketing and Communications

• Send you marketing emails, promotional offers, newsletters, and information about new menu items, if you have opted in to receive such communications.
• Conduct surveys, sweepstakes, contests, or other promotional activities.
• Display targeted advertisements through our website, third-party platforms, and social media channels, based on your browsing and purchase history.
• Measure the effectiveness of our marketing campaigns and advertising efforts.

4.4 Legal and Safety Obligations

• Comply with applicable federal, state, and local laws and regulations.
• Respond to lawful requests from government authorities, courts, or law enforcement.
• Detect, investigate, and prevent fraudulent transactions, security incidents, and other prohibited or illegal activities.
• Enforce our Terms of Service and other agreements.
• Protect the rights, property, and safety of our company, our customers, and the public.

4.5 Business Operations

• Perform internal business analysis, financial reporting, and operational planning.
• Evaluate and carry out mergers, acquisitions, reorganizations, or other business transactions.
• Maintain records for accounting, auditing, and tax compliance purposes.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf. These include:

• Payment Processors: To securely process credit and debit card transactions.
• Delivery Partners: To coordinate food delivery to your location.
• Cloud Hosting and IT Services: To host our website, store data, and maintain our technical infrastructure.
• Email and Marketing Platforms: To send transactional and marketing communications.
• Analytics Providers: Such as Google Analytics, to help us understand website traffic and user behavior.
• Customer Support Tools: To manage and respond to customer service inquiries.
• Fraud Prevention Services: To detect and prevent unauthorized activity.

All service providers are contractually required to handle personal information only as directed by us, to maintain appropriate security safeguards, and not to use personal information for their own independent purposes.

5.2 Legal Requirements

We may disclose your information when required to do so by law or in response to valid legal process, including:

• Subpoenas, court orders, or other legal process.
• Requests from law enforcement or government agencies.
• Situations where disclosure is necessary to protect the rights, property, or safety of our company, our users, or the general public.
• To enforce our Terms of Service or other contractual rights.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transaction occurs and your data is affected, and we will inform you of any changes to this Privacy Policy that result from the transaction.

5.4 Aggregated or Anonymized Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other purposes. This type of data sharing does not constitute a disclosure of personal information.

5.5 With Your Consent

In situations not described in this policy, we will obtain your consent before sharing your personal information with third parties.

6. Data Security

We take the security of your personal information seriously. We implement and maintain a variety of technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL/TLS encryption for all data transmitted between your browser and our servers. Sensitive data such as payment information is encrypted both in transit and at rest.
• Access Controls: Access to personal information is restricted to authorized personnel who have a legitimate business need to access it. Employees are trained on privacy and data security practices.
• Firewalls and Intrusion Detection: We deploy firewalls, intrusion detection systems, and other network security tools to protect our infrastructure.
• Regular Security Assessments: We conduct periodic vulnerability assessments and security audits to identify and address potential security risks.
• Third-Party Payment Security: We use PCI-DSS compliant third-party payment processors and do not store full credit card numbers on our servers.
• Incident Response: We have procedures in place to detect, investigate, and respond to data security incidents, including notifying affected users where required by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights with respect to your personal information. We are committed to honoring these rights to the extent required by applicable law.

7.1 Rights for All Users

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as where we are required to retain data by law).
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: The right to know what personal information we collect, use, disclose, and sell about you, including the categories of personal information, the categories of sources, the business purposes, and the categories of third parties with whom we share information.
• Right to Delete: The right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information as defined under the CCPA/CPRA. However, if you wish to limit the use of your data for targeted advertising, please contact us.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use of sensitive personal information to only what is necessary to provide the Services.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.
• Right to Data Portability: The right to receive your personal information in a portable, usable format that allows you to transmit it to another entity.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request to us through one of the following methods:

• By Email: [email protected]
• By Website: modpizza-cafe.rest

We will verify your identity before processing your request to protect your information from unauthorized access. We will respond to your request within the timeframe required by applicable law — generally within 45 days for CCPA requests, with an option to extend by an additional 45 days where reasonably necessary. You may designate an authorized agent to submit requests on your behalf; in such cases, we may require written authorization and identity verification.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to enhance your experience on our website, analyze usage, and deliver personalized content and advertising.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, such as session management, shopping cart functionality, and security features. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting information such as page views, traffic sources, and navigation patterns (e.g., Google Analytics).
• Functional Cookies: Allow us to remember your preferences, such as language, location, and saved menu customizations, to provide a more personalized experience.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements and to track the effectiveness of our advertising campaigns on third-party platforms.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most web browsers allow you to accept, reject, or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through platforms such as the Network Advertising Initiative and the Digital Advertising Alliance.

For more detailed information about our use of cookies, please refer to our Cookie Policy, available on our website at modpizza-cafe.rest.

9. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

When personal information is no longer required, we securely delete or anonymize it. If deletion is not immediately possible (e.g., because data is stored in backup archives), we will isolate the data from further processing until deletion is feasible.

10. Children's Privacy

Our Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If you are between the ages of 13 and 17, you may only use our Services under the supervision of a parent or legal guardian.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without appropriate parental consent, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

11. International Data Transfers

Mod Pizza is based in the United States, and our Services are primarily directed at users located in the United States. If you access our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our Services, you consent to the transfer of your information to the United States. We take steps to ensure that any international data transfers are conducted in compliance with applicable law and that appropriate safeguards are in place to protect your personal information. These safeguards may include contractual protections (such as standard contractual clauses) or reliance on frameworks approved by the relevant regulatory authorities.

Our third-party service providers may also process personal information in countries outside the United States. We require those providers to maintain adequate data protection standards consistent with this Privacy Policy and applicable law.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party properties. We have no control over the content, privacy practices, or data handling of third-party sites, and we are not responsible for their privacy policies or practices. We encourage you to review the privacy policy of any third-party website you visit before providing your personal information.

Common third-party services you may encounter include social media platforms (such as Instagram, Facebook, and Twitter/X), delivery aggregators, and payment gateways. Each of these services operates under its own independent privacy policy.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals. As such, our website does not currently respond to DNT signals. However, you may use the cookie management and opt-out tools described in Section 8 to limit tracking of your online activity on our site.

California residents should note that, under California law, companies are required to disclose whether they honor DNT signals. We are making this disclosure in accordance with that requirement.

14. How to File a Complaint with a Data Protection Authority

If you believe that we have not handled your personal information in accordance with applicable privacy laws, you have the right to lodge a complaint with the appropriate regulatory authority. In the United States, you may contact the following:

• Federal Trade Commission (FTC): The FTC is the primary federal agency responsible for consumer protection, including privacy matters. You can file a complaint at www.ftc.gov/complaint.
• California Attorney General's Office: If you are a California resident and believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Attorney General at oag.ca.gov/privacy/ccpa. You may also contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov.
• State Attorneys General: Residents of other states may file complaints with their respective state attorney general's office if they believe their state privacy rights have been violated.

We encourage you to contact us directly first so that we can attempt to resolve your concerns before escalating to a regulatory authority. Please reach out to us at [email protected].

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on our website at modpizza-cafe.rest with a new "Last Updated" date.
• Sending an email notification to registered users (where required by law or where the changes are significant).
• Displaying a prominent notice on our website homepage or at the point of login.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team using the information below. We are committed to responding to all legitimate inquiries in a timely and transparent manner.

This Privacy Policy was last reviewed and updated on May 28, 2026. All previous versions of this Privacy Policy are superseded by this current version. © 2026 Mod Pizza. All rights reserved.